Frequently Asked Questions
Common questions
We partner with the people who lead an industry and build their proven methods into software: four products (Countet, Weightedly, ArtPitch, Lumelead), each built with an expert from the field it serves. We also take on fixed-scope builds for owner-led firms in Canada and the United States. The Canadian Technology House.
Every product started with a practitioner who does the job and knows what is missing: two accounting practices for Countet, a brand journalist for Weightedly, a working artist for ArtPitch, a medspa owner for Lumelead. They use it on real work and shape what ships.
Business operations globally, and the accountants who look after them. Invoicing, payroll, expenses, and tax posting to a real-time ledger all year, with a free seat for the accountant.
With a free 20-minute call. We map the one workflow eating the team's week and say whether a build makes sense. If it does, the next step is discovery: two weeks, a fixed fee, and you leave with the process map, a working prototype on your own documents, a written spec, and a fixed-price quote. All of it is yours to keep. The fee is credited against the build if you go ahead.
Discovery is two weeks at a fixed fee we quote on the call. The build is priced at the end of discovery as one fixed-scope, fixed-price, fixed-date piece of work. No open-ended projects and no hourly billing.
No. For a bespoke build, what we deliver sits on top of what you already run, so your team keeps working the way they work today. That is what enterprise-grade without enterprise complexity means in practice: the capability, without a rip-and-replace project.
It is built to stop and ask. Confidence thresholds mean it escalates instead of guessing, your people approve anything that matters, and you set where that line sits. We prove it on your own files before you commit to more, and every run leaves a full audit trail of what it read and what it did.
Your data stays yours, in your control. We work with least-privilege access to your systems, and there is an NDA in place before we look at a single file. Files used in the proof are anonymized.